Main area Maxillofacial Grade NHS AfC: Band 3 Contract Fixed term: 9 months (maternity cover) Hours Part time - 22.5 hours per week (3 days per week) Job ref 276-7849022-AfC
Site Queen Victoria Hospital Town East Grinstead Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 04/05/2026 23:59
We also offer attractive benefits such as
* tailored personal development to support career aspirations, including accredited clinical and management development programmes
* flexible working arrangements for a work-life balance that suits you and your needs
* a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes
We are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department. This is an interesting and varied post providing comprehensive support to the department.
The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural or verbal.
We are looking for an experienced secretary with medical experience in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required. They must be able to prioritise their own workload, ideally possess excellent audio typing skills but training could be given, excellent communication skills combined with an excellent telephone manner, possess a flexible and pro‑active attitude and remain calm under pressure. Experience of audio typing is desirable
Main duties of the job
* Accurate audio typing and administration of Oral and Maxillofacial clinics
* Ensuring prompt output and sign off within agreed timescales
* Develop and maintain a sound knowledge of Patientcentre/PAS
* Gain good hands on understanding of RTT18 and NHS targets
* Ensure follow-up actions from clinics are dealt with and recorded accurately within Patientcentre
* Deal with telephone enquiries in a professional and timely manner and cover unattended colleagues telephones within the unit
* Maintain sound knowledge of medical terminology, tests, symptoms etc relevant to department specialty
* Assist counterpart in covering Medical Secretary during periods of leave
Detailed job description and main responsibilities
To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Co-ordinator and working closely with a Medical Secretary and Support Secretary to ensure the delivery of the service within NHS targets and RTT18 guidelines. To work flexibly and to provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To provide comprehensive typing support ensuring accurate transcription and timely output.
Person specification
Qualification
* Secondary Education
* RSA Level 3 or equivalent level of experience
* Excellent command of English both written and verbal with excellent grammatical and spelling ability
* MS Excel
Experience
* Secretarial experience and administration experience
* Healthcare knowledge
* Experience as support secretary
* Experience in medical administration
Skills
Attributes
* High levels of concentration, Enthusiasm, Ability to work on own initiative and in pressured environment.
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