Sales and Logistics Co-ordinator
Salary DOE
Monday Friday, 08:00-17:00
40 hours per week
Permanent
On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales and Logistics Co-ordinator to join their expanding team on a permanent basis. The successful candidate will ideally have experience in a Logistics Co-ordinator position, and will be able to demonstrate quick learning to the systems used. Due to the location and nature of this role, a driver s licence and access to your own vehicle is essential.
Main duties and responsibilities:
* To be the main internal contact point for the business for both customers and staff
* Dealing with customer contact, e.g., managing quotation/order
* Organising and tracking customer returns, and maintaining a high standard of customer service
* Use of multiple systems and different processes:
* Sage 200 maintain digital day to day business
* Microsoft Office package, including Outlook for the use of email
* Dealing with any logistical issues that may arise, and being able to rectify and amend these
* Taking inbound calls, dealing with general queries, and dealing with logistics queries
* Processing orders and customer quotation requests
* Dealing with account queries, returns and credits
* Regularly using Sage, including setting up accounts
* Support to the internal and external sales teams
* Monitoring overdue accounts, and taking payments
* Downloading proof of delivery information and updating systems with information received
* Accepting orders, tracking daily parcels and pallet deliveries
The successful candidate will:
* Have excellent communication skills both written and verbal
* Have a confident and friendly telephone manner
* Previous experience within logistics-desirable
* Confident in use of PC to communicate internally and externally
* Previous experience in the use of Sage 200 and Odoo-advantageous
Benefits:
* Casual dress
* Company pension
* Company events
* Sick pay
* 20 days, increasing to 23 days after one years service + Bank Holidays
* Cycle to Work Scheme
* Office closure between Christmas & New Year
* On-site parking
If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more details #J-18808-Ljbffr