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Events & sales coordinator

Ballater
The Fife Arms - Hotel
Sales coordinator
Posted: 21 March
Offer description

Location: Braemar, Scotland

Department: Events

Reports to: Events Manager





The Fife Arms is seeking a highly
organised and enthusiastic Events & Sales Coordinator to support the
delivery of exceptional events and guest experiences. From private dining to
major annual celebrations such as Burns Weekend, the Glorious 12th, and
Christmas & Hogmanay, you’ll play a key role in ensuring our events run
seamlessly while building strong relationships and driving revenue.





Key Responsibilities



Event Planning & Delivery




* Manage
group bookings and private dining events from enquiry to post‑event follow‑up.

* Prepare
event documentation including proposals, contracts, and floor plans.

* Lead
site inspections for guests, travel partners, and press.

* Attend
key meetings to ensure all teams are aligned and fully briefed.

* Support
the FOH team and General Manager during live events.

* Maintain
accurate data across event systems and ensure financial reconciliation.




Sales & Relationship Management




* Manage
the sales pipeline to maximise conversions and diary utilisation.

* Build
relationships to encourage repeat business and identify new opportunities.

* Maintain
a strong client database and support targeted outreach.

* Assist
with sales initiatives and attend promotional events when required.




Standards & Development




* Uphold
high operational standards by following all SOPs and maintaining data
accuracy.

* Stay
updated on event trends and contribute ideas for new offerings.

* Promote
positive teamwork and open communication.




Health & Safety




* Comply
with all H&S procedures including fire safety, COSHH, and Food Alert
systems.

* Ensure
adherence to statutory and company requirements.






What We’re Looking For




* Excellent
communicator with strong written and spoken English (additional languages
beneficial).

* Highly
organised, detail‑focused, and able to multitask under pressure.

* Confident
with guests both in person and over the phone.

* Strong
internal communication skills (MS Teams, Outlook, phone).

* Passionate
about hospitality, events, and delivering exceptional guest experiences.






What You’ll Enjoy




* Competitive
salary with TRONC and service charge

* 30
days’ paid holiday

* Complimentary
annual guest stay for you + a guest

* Discounted
local gym and golf memberships, plus access to Scotland’s first PT Pod

* Life
Assurance

* Enhanced
pension scheme

* Complimentary
meals and beverages on duty

* Generous
staff discounts across Artfarm locations

* Health
& wellbeing programmes (Health Cash Plan & EAP)

* Tailored
learning and career development opportunities

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