Contract
FDM Group
Salary : £50,000 - £60,000 Annually
05.05.2025
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Full Job Description
FDM is a global business and technology consultancy seeking a Hybrid Cloud Product Owner to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role based in Solihull.
As a Hybrid Cloud Product Owner, you will be responsible for defining, planning, and delivering the vision for our client's cloud infrastructure products. Working closely with stakeholders to understand their needs, prioritising features, and guiding the development team to ensure the successful implementation of hybrid cloud solutions that align with business objectives whilst maintaining accurate financial control of the Hybrid cloud Products.
The role requires an experienced operational lead, versed in agile product delivery with strong technical acumen and the ability to deliver high-quality, reliable IT services that enable business productivity.
Responsibilities
* Work in conjunction with the Foundation Services Product Manager to develop and communicate a clear product vision and strategy for the hybrid cloud infrastructure.
* Collaborate with stakeholders to gather requirements and translate them into a product backlog.
* Prioritise the product backlog based on business value, customer needs, and technical feasibility.
* Work closely with the development team to ensure the delivery of high-quality hybrid cloud solutions.
* Define and monitor key performance indicators (KPIs) to ensure the hybrid cloud products meet performance and reliability standards.
* Stay informed about industry trends and best practices to keep the hybrid cloud infrastructure competitive.
* Identify and mitigate risks associated with the hybrid cloud products.
* Maintain clear and concise documentation related to product requirements, decisions, and releases.
* Oversee the complete lifecycle of the Hybrid cloud estate, including planning, deployment, and retirement of hardware and software.
* Ensure all Hybrid cloud products adhere to the company's security standards and compliance requirements.
* Oversee scheduling and deployment of software updates, patches, and upgrades to maintain system integrity and performance.
* Work with the SACM Product team to maintain an accurate inventory of all hybrid cloud devices, ensuring effective lifecycle management.
* Oversee the resolution of complex technical incidents and problems, ensuring timely and effective solutions.
* Continuously refine support processes and workflows to improve response times and customer satisfaction.
* Ensure the development and maintenance of a comprehensive knowledge base to empower support teams and end-users.
* Manage O365 licensing to ensure compliance and cost-effectiveness.
Requirements
* Minimum of 5 years of experience in hybrid cloud engineering or a related field, with at least 2 years in a product owner or product management role.
* In-depth knowledge of major cloud platforms like AWS, Azure, and Google Cloud.
* Ability to design and manage hybrid cloud environments, including on-premises and cloud integration topologies and architectures.
* Skills in managing hybrid cloud-related projects, including planning, execution, and monitoring.
* Knowledge of cloud security best practices, compliance standards, and tools for securing data and applications in a hybrid environment, including a strong understanding of networking concepts such as VPNs, Firewalls, load balancers, and network security.
* Experience with DevOps practices and tools, such as CI/CD pipelines, automation, and infrastructure as code (IaC).
* Proficiency with container technologies like Docker and orchestration tools like Kubernetes.
* Skills in managing data across hybrid environments, including data migration, storage solutions, and data governance.
* Ability to implement and use monitoring tools to ensure the performance and reliability of hybrid cloud services.
* Understanding of APIs and integration techniques to connect different systems and services within a hybrid cloud setup.
* Knowledge of cost management and optimisation strategies for hybrid cloud environments. Proven track record of hybrid cloud cost management.
* Proficient in ITIL best practices for incident, problem, and change management.
* Experience in product management, preferably in an IT infrastructure-related field.
* Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
About FDM
We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 4,000 consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.
Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
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