Operations Director Job Opportunity
Role Overview
We are seeking an experienced Operations Director to drive operational excellence and commercial success with full P&L accountability.
* Strong operational oversight and commercial acumen
* The ability to deliver at volume and pace across a nationwide footprint
* Close collaboration with internal teams, including SHEQ and Continuous Improvement & Process Leads, to embed scalable systems ensuring compliance, safety, and quality
About the Role
This is a hands-on leadership role requiring a strong operations leader from a mechanical or technical background (plumbing, electrical, M&E) with experience in:
* Retail and distribution environments
* Complex FM or reactive maintenance delivery
* Scaling teams, refining processes, and managing growth phases
Your leadership style is modern, inclusive, and energetic. You thrive managing high-demand client relationships that require flexibility and enjoy driving a nationwide delivery operation at pace.
Key Responsibilities
1. Lead a high-performing structure with the opportunity to appoint further Operations Managers as we continue to scale
2. Drive operational excellence and commercial success with full P&L accountability
3. Collaborate closely with internal teams to ensure compliance, safety, and quality
4. Manage high-demand client relationships and drive a nationwide delivery operation at pace
What We're Looking For
You should be an accomplished operations leader with:
* Proven experience in retail and distribution environments
* A strong background in mechanical or technical disciplines (plumbing, electrical, M&E)
* Excellent leadership and management skills, with the ability to drive team performance and growth
Benefits
This is an executive-level position offering a competitive salary and benefits package aligned with the role's scope and impact.
Location and Travel
The base location is Castleford, with national travel required as needed.
Culture and Growth
Join a forward-thinking culture focused on performance and personal development, with substantial growth investment and a people-first agenda.