Service Advisor needed in the Hounslow area of Greater London
We are working with a client in the Plymouth area who is seeking a Service Advisor.
Job Role – Service Advisor
Salary – OTE £26,000
Working Hours: Mon-Fri 8am-5:30pm and every other Sat 8:30-12:30
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparation and completion of invoices
Candidate Requirements:
* Previous experience as a Service Advisor within a motor garage
* Full driving licence
In this role, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. The ideal candidate will have strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities.
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