Reporting to
Security Team Leader
Department
Security Department
Primary location
Eaton Estate, Chester
Main purpose of role
To take charge of comprehensive control and monitoring of physical access, along with executing thorough internal, external, perimeter, and ad-hoc patrols of the Eaton Estate.
Key responsibilities Essential skills and attributes
1. To observe, report, provide positive response and control to any security situation that may arise
2. To provide emergency first aid where required
3. To provide the initial firefighting response to any fire situation on the Estate
4. Adhere to Security Standard Operating Procedures and adhere to health and safety policies and procedures (training will be provided where necessary)
5. Maintain flexible foot and vehicle patrols throughout the shift
6. Provide contractor escorting
7. Provide discreet protection
8. Form part of any emergency response to incidents within the Estate
9. Operate technical security and communication systems in the Security Operations Centre
10. Any other duties as directed by the Head of Security or Security Team Leader
11. To continuously develop and improve
12. To comply with company policy and best practise in security, legal and regulatory compliance
13. To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained
14. Support the security strategy
15. To complete any other duties as required from time to time
Essential skills and attributes:
16. To be confidential and discreet at all times
17. Outstanding communication and customer service skills
18. Self motivated by taking responsibility, being positive and facing challenges with enthusiasm
19. Team player mindset, contributing to Gold Standard aspirations
20. Full Driving Licence
21. Minimum one year of experience as a Commercial Security Officer
22. Basic computer skills, proficient with Microsoft Office, Teams and database tools
23. Diplomatic and composed handling of diverse situations
24. Adaptability to strategic changes and willingness to cover open shifts
25. Strong attention to detail, effective workload prioritisation in fast-paced settings
26. SIA Door Supervisor, CCTV qualification or Close Protection Licence (optional)
All employees must uphold the shared values of Grosvenor:
27. Integrity, be honest, fair and open
28. Trust, be loyal, reliable and deliver on commitments
29. Respect, be inclusive, straightforward, collaborative, caring and thoughtful