Administrator (Business Support Team) at South Gloucestershire Council
2 min read
Company Description
Title: Administrator - Business Support Team
Location: This role is hybrid, with a mixture of working at our Badminton Road office and working from home.
Contract: This is for a limited-term contract due to end 31 March 2027.
Salary: Salary pro-rated to hours worked.
Job Description
As an Administrator for the Business Support team, you will provide a fully comprehensive business and administration service to the Access and Response team in North Locality, ensuring compliance with statutory requirements of the department in a constantly changing environment.
Our team makes a real difference, working alongside professionals to ensure the best possible outcomes for children and young people within South Gloucestershire. Your work helps the team, council and other partner agencies to support and safeguard vulnerable families in the community.
What you will be doing
As the main point of contact for the service area, you will provide effective communication when dealing with enquiries and information requests.
It will be your responsibility to provide administrative support to managers, ensuring work carried out is efficient and procedures are effectively implemented. This will include minute-taking for meetings.
You will have the opportunity to learn how to research information within your area of service specialism and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
It will be key for you to collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
You will be taught how to communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
You are responsible for accurately recording and assisting in the monitoring and maintenance of budgets, financial information and resources.
What we need from you
* We require you to hold either an NVQ 2 or 3 GCSE grades C/4 or above, or have an equivalent qualification or relevant experience in office administration.
* You must be able to take and type accurate minutes of meetings, with the skill to format documents to a high standard.
* It is essential that you can communicate effectively with customers, professionals and partnership agencies using a variety of media such as email, phone and face to face.
* You will have great IT skills and know its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems.
* We require you to have experience in using databases, including running standard reports, analysing data and presenting findings, together with experience of basic financial procedures e.g. petty cash, invoicing etc.
* Although not essential, you may have experience of dealing with challenging calls from and to young people regarding life skills and experiences.
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