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Senior Store Assistant - Keyholder, Swansea
Client: Toolstation
Location: Swansea Enterprise Park
Job Category: Other
EU work permit required: Yes
Job Reference: 695afcef5423
Job Views: 3
Posted: 25.08.2025
Expiry Date: 09.10.2025
Job Description:
What you'll do
Senior Store Assistant (Keyholder) in Swansea Enterprise Park, 20 hours per week. We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're focused on helping you grow with us. Many managers started on the shop floor and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer passionate about customer satisfaction, this could be the perfect fit.
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, and also handling deliveries, warehouse tasks, and stock management. Be prepared to work in varying temperatures and support your team to deliver great customer service.
This role involves supporting colleagues to deliver excellent service. While retail experience is not essential, some experience as a key holder or supervising team members is preferred.
Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are valued.
Provide outstanding service: Engage with customers and stay efficient during busy times to ensure a great experience.
Ask the right questions: Show genuine interest in customers' projects to assist them effectively.
Be proactive: Promote Toolstation Club and Trade Accounts, signing customers up for deals and savings.
Keyholder responsibilities: Open and close the store, assign tasks, and provide short-term supervisory cover when needed.
What you'll bring
A friendly personality: Help maintain high store standards and create a positive environment.
Reliability: Be dependable, flexible, and supportive of customers and colleagues.
Accountability: Take charge when needed and support team leadership.
Your best self: Bring energy, enthusiasm, and personality to the role.
What you'll get
Why Join Us?
At Toolstation, your career is in your hands. Opportunities for progression, role exploration, and development are supported through training and our Toolstation Academy and Apprenticeship programmes.
Benefits include:
* 22 days holiday + Bank Holidays
* Company pension and life assurance
* Bonus scheme and cycle to work
* Save and buy as you earn options
* 20% discount across Travis Perkins companies
* Health and wellbeing support with Aviva Digicare+
* Financial education, recognition awards, and discounts at over 1,000 retailers
About Toolstation
We are a fast-growing UK retailer of tools, accessories, and building supplies, part of the Travis Perkins group. We serve trade professionals, DIY enthusiasts, and self-builders, with many opportunities for ambitious individuals to grow with us.
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