Job Summary
Smoking is the leading cause of preventable illness and premature death in England, with about half of all lifelong smokers dying prematurely, losing on average around 10 years of life. In 2016 alone, there were around 78,000 deaths attributable to smoking, representing 16% of all deaths across the UK. Yorkshire Smokefree Wakefield provides expert NHS advice and support for anyone who wants to stop smoking in the Wakefield District.
Responsibilities
* Offer initial smokefree advice to potential service users (training will be given).
* Support smokefree advisors in the administration and delivery of clinics, information sessions and events.
* Follow up clients, answer telephone queries and process referrals.
* Manage referrals, arrange appointments and keep service databases and spreadsheets up to date.
* Assist in maintaining high quality service by supporting clinic delivery, groups and events.
* Provide cover for other team members when required.
* Arrange meetings, take minutes and distribute them.
* Maintain confidentiality and adhere to policies and procedures.
Qualifications
* NVQ Level 3 (or equivalent) or RSA Level III (or demonstrate competency at Level 3).
* Experience of secretarial or administrative duties including copy/audio typing, note or minute taking, managing email, diaries and appointments.
* Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
* Ability to be flexible to meet the demands of the post.
* Responsive attitude and approach.
* Dress appropriately for the environment.
* Ability to travel within the Trust as required.
Special Knowledge & Skills
* Good written and verbal communication skills.
* Decision-making and prioritisation.
* Knowledge of the Data Protection Act.
* Customer care skills and good interpersonal skills.
* Diversity and cultural understanding.
* Resilience to pressure and exposure to emotional or distressing situations.
* Non-judgemental, empathetic approach.
* Observation skills to identify potential risks and act appropriately.
* Demonstrates the Trust Values.
Physical Attributes
* Satisfactory sickness record over the previous two years.
* Ability to fulfil Occupational Health requirements for the post.
Training and Development
* Willingness to undertake all appropriate Trust mandatory training and subsequent refresher training.
* Willingness to undergo job development and training to maintain skills.
Legal and Health Requirements
All employees are strongly encouraged to have an up-to-date flu vaccination to protect staff and patients. The post is subject to a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975. Applicants must prove right to work in the UK or via alternative visa routes; the role does not meet UK Visas and Immigration minimum requirements to sponsor skilled worker visas.
EEO Statement
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues and volunteers to share this commitment.
Salary & Contract
Salary: £25,760 to £27,476 per year. Contract: Permanent. Working pattern: Full-time, Flexible working. Band: 3. Reference number: C9378-W1477.
Location
Agbrigg & Bell Vue Community Centre, Montague Street, Wakefield, West Yorkshire, WF15BB.
Employer Details
South West Yorkshire Partnership NHS Trust. Address: Agbrigg & Bell Vue Community Centre, Montague Street, Wakefield, West Yorkshire, WF15BB. Website: https://www.southwestyorkshire.nhs.uk
#J-18808-Ljbffr