Overview
Maritime assurance / Quality: Lead the development, implementation, and continuous improvement of maritime assurance / quality to ensure compliance with international regulations, industry standards (such as SOLAS, ISM Code, MARPOL), contractual obligations and best practices in maritime operations.
Responsibilities
* Compliance & Risk Management: Monitor and audit operational activities to ensure compliance with maritime laws and regulations. Identify, assess, and mitigate operational risks, environmental impact, and vessel performance.
* Training & Development: Champion and support delivery of maritime assurance and company training programs for all maritime personnel, ensuring that they are up-to-date with industry regulations and required corporate training.
* Audit & Inspection: Coordinate and conduct internal and external audits of vessels and operations to ensure compliance with safety standards, risk management procedures, and regulatory requirements.
* Incident Investigation: Lead investigations into accidents or safety-related incidents, identifying root causes, recommending corrective actions, and ensuring implementation of recommendations to prevent recurrence.
* Reporting & Documentation: Maintain thorough documentation of audits, inspections, risk assessments, and corrective actions. Prepare and present detailed reports on assurance activities to senior leadership and regulatory bodies.
* Collaboration & Stakeholder Engagement: Collaborate with vessel crews, technical teams, external stakeholders (such as classification societies, flag state authorities), and regulatory agencies to drive continuous improvement in operational safety and assurance practices.
* Continuous Improvement: Stay updated on evolving maritime regulations, emerging risks, and technological advancements in the maritime sector. Recommend and implement continuous improvement initiatives to elevate operational safety and assurance standards.
* Ability to support and guide best assurance practice across MOD and commercial regulated (Explosives Management / Diving / Recompression Chambers) standards.
Requirements & Qualifications
* Able to achieve SC Clearance.
* Flexible to travel to other Serco sites when required
* Minimum of 7-10 years of experience in maritime operations or safety management, with at least 3-5 years in a senior maritime assurance or leadership role.
* In-depth knowledge of maritime integrated management systems (IMS), risk management practices, and regulatory frameworks (IMO, SOLAS, MARPOL, ISM Code).
* Proven experience in leading audits, inspections, and incident investigations in a maritime setting.
* ISO45001 Lead Auditor Essential
* ISO9001 Lead Auditor Essential
* ISM Lead Auditor Desirable
* Proven track record and experience of operating specialist maritime environments
* Experience and good understanding of governance of a regulatory environment (Maritime) relating to the contract.
* Experience and proven track record in MoD and commercial maritime relations
* Strong leadership and team management abilities, with excellent communication and interpersonal skills.
* Analytical mindset with the ability to assess and mitigate risks.
* Proficiency in using maritime operational safety and compliance software, as well as Microsoft Office Suite.
* Ability to work under pressure, manage competing priorities, and maintain attention to detail.
* Possesses a solid understanding of the MoD and commercial marine market in which the contract operates.
* Evidences a track record in developing and implementing a strategy and plans to achieve success in service delivery and growth.
* Ability to create and communicate a compelling vision and sense of purpose that motivates teams at all levels
* Demonstrates ability to network internally and externally and influence effectively to navigate complexity and deliver results.
* Has a drive for delivering a quality service, values positive customer feedback and understands how to improve effectiveness.
* Strong knowledge across all business functions, including finance, business development, people management and communications.
* Excellent analytical skills with ability to assimilate information quickly, and communicate key messages simply and effectively to the business
* An effective communicator, with the confidence and ability to deliver formal reports and presentations both to clients and internal senior stakeholders.
Compliance & Diversity
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Role Location & Travel
Serco are recruiting for a Maritime Assurance Lead to join the team in Portsmouth on a hybrid basis. The key purpose of this role is to drive excellence in maritime assurance across DMS NG C2 & C4 operations and commercial activities. Ensure operational safety, compliance, and continuous improvement by leading audits, managing risk, and embedding best practices that exceed industry standards.
Benefits
* Competitive salary plus company car
* Up to 6% contributory pension scheme
* Serco discounts including cinema, Merlin Entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships
* A range of benefits to support health and wellbeing such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more
* A safe and supportive culture
* Interesting and enjoyable work
* A company passionate about diversity and inclusion
* Committed to professional and personal development with training and coaching opportunities
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