Business Support Administrator - Lisburn HQ
£15.38 per hour | Full‑Time | Headquarters Based (Lisburn)
Temporary Position - Immediate Start Available
We are currently recruiting on behalf of our public‑sector client for an experienced Business Support Administrator to join the Corporate Governance & Improvement Directorate at their Lisburn Headquarters. This is an excellent opportunity for an organised and professional administrator seeking a busy and rewarding role within a high‑profile organisation.
⭐ The Role
The successful candidate will provide modern, efficient and customer‑focused administrative support as part of the Governance & Business Support team. Key responsibilities include:
Front‑of‑House & Switchboard
* Providing an effective reception and switchboard service, acting as first point of contact for callers and visitors.
* Managing telephone enquiries, signposting appropriately and delivering first‑class customer service.
Administration & Business Support
* Supporting meetings through agenda preparation, minute taking, and follow‑up admin tasks.
* Preparing letters, memos, reports, statistics and confidential documents.
* Managing incoming/outgoing mail, visitor access control, ID pass distribution and deliveries.
* Maintaining databases, records, spreadsheets and electronic filing systems.
* Supporting organisational compliance, including GDPR and information management procedures.
General Duties
* Updating logs, supporting multiple directorates, and assisting with research tasks such as venue sourcing.
* Providing excellent customer service and contributing to the performance of the Business Support function.
⭐ Essential Criteria
Candidates must meet the following:
* 5 GCSEs Grade C or above, including English & Maths (or equivalent).
* At least 2 years' experience in a demanding office environment providing business support.
* Strong working knowledge of Microsoft Word, Excel and Outlook.
* Excellent planning, organisation and communication skills, with strong attention to detail.
* Ability to work independently and as part of a team, with a strong customer‑service focus.
⭐ Desirable (Not Essential)
* Experience taking minutes and producing action plans
* Experience managing a busy switchboard
* Experience within local government or the public sector
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