Relationship Banker - Hampton Financial Center, Hampton
Client:
Bank of America
Location:
Hampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
98d0070256d7
Job Views:
23
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Description: This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources like mobile banking, online banking, or ATMs. Responsibilities include accurately processing cash transactions and having in-depth conversations with clients to understand their financial and life priorities, connecting them to suitable solutions.
Responsibilities:
* Execute the bank's risk culture and strive for operational excellence.
* Build relationships with clients to meet their financial needs.
* Follow established processes and guidelines, adhering to laws and regulations.
* Expand business knowledge by partnering with experts in small business, lending, and investments.
* Manage traffic, appointments, and outbound calls effectively.
* Enhance the client experience.
* Manage cash responsibilities.
Required Qualifications:
* Enthusiastic, motivated self-starter with a strong work ethic and results focus.
* Collaborative, with strong relationship-building skills.
* Passionate about improving clients’ financial lives.
* Confident in identifying solutions based on client needs.
* Effective communicator, comfortable engaging clients.
* Quick learner, adaptable to new information and technology.
* Confident in educating clients on self-service banking.
* Strong critical thinking and problem-solving skills.
* Adheres to processes and regulations.
* Efficient time and capacity management.
* Results-oriented, acting in clients' best interests.
* Flexible to work weekends or extended hours as needed.
Desired Qualifications:
* Experience in financial services and knowledge of industry products.
* Sales experience with individual goals.
* Cash handling experience.
* Bachelor's or relevant Associate’s Degree.
Skills:
* Adaptability, Business Acumen, Customer Focus, Communication, Problem Solving, Account Management, Client Experience, Relationship Building, Business Development, Pipeline Management, Prospecting, Referral Management.
Minimum Education:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
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