Information for the role of College Porter (Porters Lodge)
Salary £28,841 per annum
Permanent full-time position on a shift rota (38 hours per week)
Do you have excellent communication skills? Are you seeking a people-facing role with plenty of variety?
We are seeking a College Porter to join a friendly established team. The Porters Lodge is the central hub of the College, acting as the first point of contact for all enquiries from external visitors, staff, students, and fellows. Daily responsibilities include providing a front-of-house service, welcoming visitors, managing telephone calls, sorting deliveries, and distributing mail around the College. Additionally, the Lodge responds to fire alarms, provides first aid, attends to student welfare calls out of hours, and is responsible for the security of the College.
Operating 24/7, the Porters Lodge is staffed by a dedicated team working on a rota basis. Shifts include early, late, night, and sleep shifts, covering Monday to Sunday, with an average of 38 hours worked per week.
We are seeking individuals who have:
* A demonstrable understanding of the work of a Porters Lodge.
* Experience of dealing with members of the public and highly developed interpersonal skills.
* A good level of computer literacy, including Microsoft Outlook and Excel.
* The ability to maintain confidentiality of data.
You will enjoy working as part of a team, be friendly and have a flexible approach to working hours and tasks. Comprehensive training and a full induction are provided to ensure you're fully prepared for the role.
The College offers a generous benefits package. Please see the advert attached below for the full list. (Please note that those benefits which are non-contractual may be amended or withdrawn at our discretion).
Details the role
The role of College Porter is a permanent post. Applications are invited from candidates who are able to work on a full-time, shift rota basis, on average 38 hours per week. The shifts in the rota cover 24 hours per day and consist of early, late, night and sleep shifts to cover Monday to Sunday. The salary for this role is £28,841 (Step 32 on the College Salary Scale).
Application Process
To apply for this position click "Apply Now" on the advert posting on our website (Staff vacancies | Downing College Cambridge) and complete an application form. You are able to upload your CV in support of your application.
Closing date: midday on Monday 3 November 2025. Please note that the closing date for this post may be brought forward if there is a high volume of applicants.
Applications are welcomed from a broad range of backgrounds.
All applicants will be contacted once shortlisting has taken place.
The successful applicant will be asked to complete a Enhanced level DBS check. Candidates must be eligible to work in the UK.
Applicants who declare a disability will be offered an interview if they meet the minimum criteria for the job.
We are pleased to be able offer this document in an accessible format, please contact HR ) if you wish to receive this advert and role profile or an application form in a different, accessible format, e.g. large print.
For further information or queries, please contact the HR Office:
Email:
Tel:
Downing College, Cambridge, CB2 1DQ