Job Description
Pay: £30,000- £35,000 (could be flexible for the ideal candidate)
Job Description:
Job Intro:
This is a permanent opportunity for an enthusiastic Customer Service Representative to join a busy firm based in Bradford. You have you own portfolio of clients from the EMEA region so an essential attribute for this position is candidates with proficient Dutch and French language skills (both written and spoken). If a candidate has all the attributes described below, the client is happy to look at this role as a remote role, with travel to the Bradford office once a month and Belgium twice a year (fully expensed).
Job Profile
The role will focus on delivering outstanding customer service and high-quality sales support to customers. You will support the Customer Service Team Leader with day-to-day operations, ensuring orders, deliveries, and administrative processes run smoothly and efficiently.
Duties Include:
Managing the complete order-to-shipment process
Daily communication with customers and different departments within the business
Monitoring and resolving delivery issues promptly
Processing customer pricing approval requests and following up with relevant departments
Setting up and maintaining accurate customer account records
Assisting with invoicing and resolving related queries
Managing stock and delivery schedules
Following all internal procedures and audit requirements
Experience, skill set and/or qualifications required:
Dutch and French language skills both written and spoken
High level of written and verbal communication
Strong working knowledge of Microsoft Office
SAP knowledge and experience (highly desirable)
Previous experience in a customer service or administrative environment (essential)
Background in the automotive or related industry (advantageous)
Strong attention to detail and organisational skills
Hours: 39 hours per week
Start Date: January 2026
Salary: £30,000 - £35,000 depending on experience (can be flexible for the right candidate)
Work Location: BD7 (can offer remote working for the right candidate with a commute to the office once a month)
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.
(Jo Holdsworth Recruitment - Recruitment Agency)
Job Types: Full-time, Permanent
Benefits:
Free parking
On-site parking
Work from home