The University of Manchester are seeking to appoint a dynamic and experienced Student Finance Manager to lead the Student Finance Team within the wider Student Admissions and Administration Team. You will be responsible for the leadership and direction of the Student Finance team to ensure the delivery of the operational management of student finance processes to enable tuition fees and accommodation charges collection as well as the arrangements to support payments to students. This includes the Student Loan Company, US Loans provision and the Living Cost Support Fund. The role will involve collaboration and partnership working to deliver an end to end student finance service. Key Responsibilities To lead teams to deliver consistent, sustainable student finance services in partnership with Finance colleagues ensuring excellent services to students across organisation; in line with agreed standards and in response to changing needs To lead on and oversee the provision of advice and guidance to University colleagues on key issues relating to student finance To contribute to the continuous review and improvement of institution-wide strategy, policy and processes and systems ensuring simplicity, consistency and agility - working in partnership with colleagues and key stakeholders across the University to meet collective business requirements To lead the implementation, evaluation and monitoring of institution-wide strategy, policy and process at a local level, and lead the development and implementation of local procedures as necessary To lead, organise, motivate and direct the work of the team, delegating responsibility to the appropriate level, ensuring that its objectives are met and it is operating efficiently and effectively Essential Knowledge, Skills and Experience: Extensive professional experience and evidence of progressive professional development Proven record in effectively leading and managing a team with evidence of setting and achieving clear objectives and performance goals Knowledge and understanding of current regulations and issues affecting tuition fees, accommodation charges and student funding Significant experience of student finance and funding activities in higher education and the use of corporate systems to support these processes Capacity to think in strategic terms and a willingness to exercise leadership including leading and managing significant cultural and organisational change Excellent communication and interpersonal skills to engage and influence colleagues and work collaboratively across organisational boundaries in the pursuit of University strategies and their implementation at a local level Strong negotiation and relationship building skills, the ability to influence others outside the direct sphere of control, and experience of matrix working As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings The University of Manchester is part of the prestigious Russell Group of universities and highly respected across the globe as a centre of teaching excellence and research innovation and discovery. With 25 Nobel Prize winners among our current and former staff and students, we have a history of world firsts, with our impact ranging from splitting the atom to giving the world graphene. Our purpose is to advance education, knowledge and wisdom for the good of society, putting our three core goals of research and discovery, teaching and learning, and social responsibility at the heart of everything we do. As an equal opportunities’ employer, we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit. We reserve to right to close the advert early in the instance that we receive a high volume of suitable applicants. Any CV’s submitted by recruitment agencies will be treated as a gift. Enquiries about the vacancy, shortlisting and interviews: Name: Jen Pass (Talent Acquisition Business Partner) Email: Jennifer.pass@manchester.ac.uk General enquiries: Email: People.Recruitment@manchester.ac.uk Technical support: https://jobseekersupport.jobtrain.co.uk/support/home This vacancy will close for applications at midnight on the closing date. We reserve to right to close the advert early in the instance that we receive a high volume of suitable applicants.