Outbound Sales Advisor – Warm Leads
Join our winning team as an outbound sales advisor at H2eCommerce. We are looking for passionate, experienced professionals to help us connect with customers who have already expressed interest in our products. There is no cold calling – every call is with an inbound warm lead.
Why You'll Love This Role
* Warm Leads Only – no cold calling required.
* Unlimited bonus potential with realistic targets and a clear path to earnings.
* Dynamic conversations – from helping individuals find the perfect toner to advising large businesses on their needs, no two calls are the same.
* Close the deal – use your natural charm, backed by expert training, to remove doubts, provide advice, and secure the sale.
What We Offer
* In‑depth training – we set you up for success with the tools and knowledge you need.
* Career growth – be part of a supportive team that invests in your development and opens doors to senior roles.
* Great location – work on‑site at our friendly Crewe office with a fantastic team culture.
About The Role
Your day‑to‑day responsibilities include speaking directly with our customers, offering expert advice, showcasing our range of own‑branded ink and toner products, accurately maintaining documentation and databases, and hitting your targets to earn bonuses.
Hours of Work
Choice of two shifts: Monday‑Friday 08:50am‑17:20pm or Monday‑Thursday 09:00am‑19:30pm.
Benefits
* Competitive salary with annual reviews.
* 30 days annual leave (up to 35 days with each full year of service).
* Death in service insurance at 3× annual salary.
* Pension scheme.
* Long‑service cash rewards from 5 years of service.
* Cycle‑to‑work scheme.
* Discounted gym memberships.
* Staff discount on products.
* Staff referral scheme with cash rewards.
* GP access and mental‑health counselling support.
* Yearly flu vaccinations.
* Specsavers vision/eye care.
* Free parking with easy access to rail and bus routes.
* Fun and exciting social and team‑building events.
* Casual dress code.
Requirements
* Experience of one year or more in an outbound tele‑sales role.
* Natural positive communicator and real people person.
* Problem solver with a helpful nature.
* Able to multitask.
* Confident and enthusiastic with a friendly disposition.
* Team player with a positive can‑do attitude.
* Attention to detail and high levels of accuracy.
* Competent with Excel and IT literate.
* The ability to actively listen, influence, and negotiate with customers.
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