YOU MAKE US MORE
Join Moorfields Eye Hospital NHS Foundation Trust
At Moorfields, people’s sight matters—and so do the people who make it possible.
Job Overview
Have you always wanted an opportunity to start a career in healthcare but were unsure of how? Do you want a meaningful career that will make a real difference to people’s lives? Could your excellent customer services skills be translated into excellent patient care? If so, this may be for you.
We have a fantastic opportunity to join our dedicated team of skilled Ophthalmic Vision Science Practitioners (OVSP).
As an Assistant Ophthalmic Vision Science Practitioner, you will be trained to work within Ophthalmic Imaging, a specialised form of medical photography dedicated to the recording and treatment of many disorders of the eye.
You will follow a comprehensive structured training programme that could start your career path. There is not a requirement to have previously worked within the NHS or ophthalmology; however you must be willing to study towards a level 2 healthcare apprenticeship.
There are many career routes you may not have been aware of and we encourage staff to explore areas of interest.
Main Responsibilities
* greet patients, manage patient flow and ensure everyone has an excellent experience during their appointment, treating them with dignity and respect at all times.
* undertake a range of routine ophthalmic imaging procedures on medical devices and support qualified staff in the assessment of health needs and the delivery of care for patients, including clinical risk assessment.
* work collaboratively with others as part of the multi-disciplinary team, assisting clinical staff in delivering high quality patient care.
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
* Salary including High-Cost Area Supplement (for London based roles)
* Opportunity to join the NHS Pension Scheme
* Free 24/7 independent counselling service
* Learning and development opportunities
* Easy and quick transport links
* A range of attractive benefits and discounts
* Access to Blue Light Card and other NHS Discount Schemes
* Free Pilates classes
* Full support and training to develop your skills
* Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed Job Description And Main Responsibilities
Main Responsibilities
* The post holder works as part of a team under supervision and will:
* Participate in the delivery of patient centred care, always maintaining a compassionate and professional attitude
* Contribute to the ward/clinic/department/organisation
* Support senior staff in the provision of a caring and safe environment
* Demonstrate competence in generic and specialist skills following the completion of the appropriate training and education and within twelve months from commencement in role
* Function at a competency level in line with the requirements of the post and achieve and maintain both mandatory and statutory training requirements associated with the role.
Clinical Practice
* Support qualified staff in the assessment of health needs and the delivery of care for a number of individuals or groups of patients, including clinical risk assessment
* Work collaboratively with others as part of the multi-disciplinary team, assisting nursing and other clinical staff in duties associated with patient care
* Treat patients with dignity and respect and maintaining their confidentiality both inside and outside the hospital environment.
* To be competent in undertaking a routine ophthalmic imaging procedure on medical devices, the provision of clinical work and any related tasks following formal training under Moorfields Ophthalmic Vision Science practitioners’ technical competency framework
* Be responsible for the initial reporting of faulty equipment and follow-up repairs, keeping the supervisor informed
* Liaise effectively with all stakeholders in the care process including carers and relatives to ensure patients receive care in a timely manner
* Respond appropriately to emergency situations
* Act as a chaperone when required
* Manage patient flow by monitoring patient times along the patient journey
* Ensure effective handover of patients between shifts/teams using appropriate communication tools
* Assist or attend patient basic care where required
* Provide clear explanations and test instructions to maximise patient understanding and cooperation
* Observe and report any changes in a patient’s condition to senior staff
* Obtain verbal consent before any clinical intervention; escalate where not given
* Raise safeguarding concerns with the team leader/nurse in charge
* Support patients and/or relatives needing assistance
* Identify and act on acutely unwell individuals according to BLS training
* Participate in education and health promotion for patients and carers
* Maintain professionalism and good time management
* Be deployed to different parts of the organisation as needed to ensure patient safety
Risk Assessment
* This post involves manual handling, exposure to body fluids and chemicals; may involve VDU work and potential exposure to violence and aggression.
* Undertake physical tasks such as moving and handling, and clinical tasks as identified in the Person Specification.
Person specification
Education / Qualifications
* GC/GCSE (or equivalent) Maths and English (Grade C or above) – Essential
* Willingness to complete level 2 healthcare apprenticeship – Desirable
Experience
* Demonstration of working in a team – Essential
* Experience in NHS / private healthcare setting – Desirable
* Minimum one year experience in a customer service / front facing role – Desirable
Knowledge
* Understanding of equal opportunities – Essential
* Providing good care – Desirable
Personal Qualities
* Shares Trust values – Excellence, Equity, Kindness
* Team player
* Pleasant reassuring manner
* Working on own initiative
* Ability to be flexible to the needs of the service
Skills / Abilities
* Good communication skills written and verbal
* Ability to use Microsoft packages
Note
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, DBS disclosure and two references. We do not offer visa sponsorship unless stated in adverts.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. We encourage applications from under-represented candidates including BAME and Disabled candidates.
Moorfields is a flexible working friendly organisation with a commitment to work-life balance. If you need flexible working, please discuss with us.
If we receive sufficient applications, we will close this ad prior to the closing date. Please apply promptly.
If you would like to discuss reasonable adjustments or an accessible version of recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.
https://www.moorfields.nhs.uk/work-for-us
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 and related requirements.
Documents to download
* Assistant Ophthalmic Vision Science Practitioner (PDF, 336.4KB)
* OVS Career pathway (PDF, 269.2KB)
* Staff Benefits (PDF, 865.7KB)
* MEH Privacy Notice (PDF, 138.0KB)
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