Job Title: New Business Project Coordinator
Salary: £26,000 per annum
Location: Bournemouth
Hours of work: Monday to Friday (37.5 hours)
Responsibilities
* Manage the end to end administration process from completed sale through to installation, ensuring all orders progress efficiently and accurately.
* Review, validate, and process customer contracts, lease agreements, and finance applications in line with company and funder requirements.
* Liaise with customers, third‑party finance providers, and internal stakeholders to obtain documentation, secure finance approvals, and resolve queries.
* Coordinate installation bookings and order amendments, working closely with sales and operational teams to deliver a seamless customer experience.
* Maintain accurate CRM and financial records, ensuring all customer, deal, and order information is up to date and compliant.
* Support business performance through effective reporting, invoice processing, and administration activities that contribute to the successful delivery of customer projects.
Qualifications
* Strong organisational skills with excellent attention to detail.
* Excellent verbal and written communication skills, including confidence when speaking with customers on the phone.
* Strong IT skills, with a good working knowledge of Microsoft Office applications.
* Ability to maintain high professional standards and handle confidential information appropriately.
* Ability to manage multiple tasks and priorities in a fast‑paced environment.
* Excellent interpersonal skills with the ability to build positive working relationships.
* A collaborative team player who can also work independently when required.
* A positive, enthusiastic, and flexible approach to work.
Benefits
* 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
* Referral bonus - bring great people, get rewarded!
* Professional development - training and support to help you grow
* Eye care vouchers and discounted gym membership
* Exclusive Virgin Media and O2 deals for you and your family/friends
* Variety of incentive schemes depending on role
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