The Sales Co-ordinator will play a pivotal role in supporting the customer service department within the retail industry. This permanent position involves managing customer interactions, ensuring seamless sales operations & processing high volume customer orders. Client Details This opportunity is with a well-established organisation in the retail industry. As part of a medium-sized company, the role offers the chance to contribute to a team-oriented environment, focusing on delivering excellent customer service. Description Managing day-to-day office administration and clerical tasks Liaising with wholesale and retail customers in a professional and timely manner Processing customer orders accurately and efficiently Issuing invoices and maintaining accurate order records Providing customer support via WhatsApp, email, and other communication channels Answering customer questions and resolving issues in a clear and professional manner Ensuring customer orders are packed, processed, and dispatched on time Assisting with packing and operational fulfilment as required Monitoring order progress and helping to troubleshoot delays or delivery issues Supporting stock coordination and general supply chain management Assisting with the movement of goods through the order fulfilment process Helping maintain accuracy across inventory, orders, and dispatch records Working closely with internal teams to ensure smooth operational flow from...