Trade Counter Assistant
Location: Washington, UK
Salary: £30,000 per annum
Hours: Full-time, 40 hours per week (Monday to Friday)
About the Role:
We are seeking a reliable and customer-focused Trade Counter Assistant to join our team at a busy wholesale business in Washington. This is a full-time position, offering a competitive salary and a stable, Monday-to-Friday schedule.
You will play a key role in the day-to-day running of the trade counter, assisting customers, processing orders, and ensuring the shop floor and stock areas are well maintained. This role also includes responsibilities for opening and/or locking up the premises as part of a rota.
Key Responsibilities:
Provide excellent customer service at the trade counter
Accurately process sales and returns using the till system
Offer product advice and support to customers, both trade and public
Assist with stock control, including receiving deliveries and restocking shelves
Maintain a clean, safe, and organised working environment
Open and/or lock up the premises as required
Support the wider team in warehouse and dispatch duties as needed Requirements:
Previous experience in a trade counter, retail, or wholesale environment preferred
Good communication and customer service skills
Basic computer skills and familiarity with EPOS systems
Reliable, punctual, and able to work independently
Physically fit and able to carry out manual handling tasks
Flexibility to open or close the site as part of a rota What We Offer:
£30,000 annual salary
40-hour work week, Monday to Friday
No weekend work
Stable and supportive team environment
On-the-job training and opportunities to grow