Overview
Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.
Location: ML1 2AF
Salary: Hourly paid
Job Type: Full-time & Part-time available
Tim Hortons is expanding across the UK and we are looking for brilliant people to join our team. We offer the opportunity to grow with us in a fast-paced environment and provide exceptional guest experiences with true Canadian hospitality.
Responsibilities
* Welcoming every customer with a smile and being genuinely friendly at all times
* Delivering fast, friendly and accurate service to all customers
* Attempt to resolve simple customer enquiries and refer difficult enquiries to a Manager
* Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
* Carry out temperature checks and record as per company process
* Complete daily and weekly cleaning schedules as per cleaning chart
* Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
* Adhere to restaurant performance standards for crew stations and as per shift manager directions
* Be aware of the goals and targets of the restaurant and contribute toward achieving them
* Maintain operational and kitchen areas to exceed customer cleanliness, comfort and convenience expectations, including restocking of workstations
* Report all work-related near misses, injuries and illnesses as soon as possible
* Follow correct procedures and wear Personal Protective Equipment (PPE) when instructed
Qualifications & Requirements
* Positive team player with previous customer service experience in a dynamic, fast-paced environment
* Excellent communication skills with a strong focus on the customer
* Flexibility to work a range of hours, including early mornings, afternoons, evenings and weekends
* Passion for fantastic customer service and a healthy interest in coffee
Seniority level
* Entry level
Employment type
* Full-time
* Part-time
Job function
* Management and Manufacturing
Industries
* Restaurants
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