Salary: £30,000 - 60,000 per year Requirements: Degree in Information Technology, Business Administration, or related field 3 years of experience as an IT Functional Analyst or in a similar role Strong understanding of business processes, system integrations, and software development lifecycles Experience with the IFS ERP system Proficient in gathering and documenting business requirements, creating process maps, and writing functional specifications Strong analytical, problem-solving, and troubleshooting skills Ability to work effectively in cross-functional teams and communicate with non-technical stakeholders Experience with system testing and user acceptance testing (UAT) Strong communication and interpersonal skills Excellent written and verbal communication skills Familiarity with data analysis and reporting tools (e.g., Excel, Power BI, Tableau) is desirable Knowledge of project management methodologies (Agile, Waterfall) is a plus Certification in ITIL, PMP, or similar credentials is advantageous Evidence of continuous professional development Manufacturing or services industry experience is beneficial Experience of ClickLearn is a plus Responsibilities: Work with business users and stakeholders to identify opportunities for improvement Analyse and document potential improvements and identify technology options to deliver them Develop functional specifications, system workflows, and detailed design documentation to deliver improvements Configure improvements in the IFS ERP solution or collaborate with development teams Test solutions, including leading user acceptance testing (UAT) and addressing issues that arise Plan and manage the delivery of improvements, ensuring solutions are delivered on time, within budget, and to quality Provide ongoing support to business users, addressing system issues or questions Develop and deliver training materials to ensure users are proficient with the systems Maintain comprehensive documentation of system configurations, requirements, and processes Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives Collaborate with stakeholders and the wider applications team to ensure new developments are supported by dashboards within the IFS ERP solution and added to the company data warehouse Ensure all delivery aligns with our IT security policies and controls, relevant standards, and applicable regulations Support and actively contribute to the wider IT organisation Stay updated with industry trends and best practices to recommend innovative solutions Technologies: Data Warehouse ERP Excel Support ITIL Power BI Security Tableau CRM More: We are seeking an experienced IT Functional Analyst to ensure that we maximize the value from our technology solutions and particularly our IFS ERP solution. This role allows you to bridge the gap between business needs and technology solutions in a collaborative environment. We offer enhanced maternity, paternity, and adoption pay, a company pension scheme, life assurance, a Medicare Cash Plan, and various employee support programs. At Adler and Allan, we are committed to diversity and inclusion, and we embrace equal opportunities for all applicants. last updated 5 week of 2026