Account Manager – Managed IT Services
London (Office-Based)
£35,000–£45,000 Basic + Uncapped Commission + Benefits
We’re partnering with a rapidly growing UK technology solutions provider, recognised for delivering forward-thinking, business-driven IT services. Their portfolio includes managed IT support, cyber security, cloud solutions, backup and disaster recovery, infrastructure, networking, and strategic consultancy.
With a strong reputation for blending technical expertise with a customer-centric approach, they support organisations across a range of sectors in driving digital transformation, strengthening resilience, and enhancing IT performance.
As part of their continued expansion, they are seeking an experienced Account Manager to take ownership of a well-established client base and play a key role in ongoing growth.
The Role – Account Manager (Managed IT Services)
This is an excellent opportunity for a commercially minded Account Manager who thrives on building long-term client relationships and identifying growth opportunities within existing accounts.
You’ll manage a portfolio of business clients, acting as a trusted advisor to ensure their IT services evolve in line with their needs. Working closely with technical teams, you’ll help deliver tailored solutions across managed services, cloud, cyber security, and infrastructure.
Key Responsibilities
Manage and develop relationships across an existing portfolio of clients
Identify and drive upsell and cross-sell opportunities across IT services
Conduct regular service reviews to maintain high satisfaction and retention levels
Act as the main point of contact, delivering a seamless and proactive client experience
Collaborate with internal teams to design and deliver value-led solutions
Contribute to revenue growth through strategic account developmentWhat We’re Looking For
Proven experience in an Account Management role within IT services, MSP, or technology solutions
Strong understanding of managed IT, cloud platforms, and cyber security
Commercially astute with a track record of growing accounts and generating revenue
Excellent communication and stakeholder management skills
Highly organised with the ability to manage multiple accounts strategically
Self-motivated with a proactive, results-driven approachWhat’s On Offer
£35,000–£45,000 basic salary
Uncapped commission structure
Office-based role in London
Clear progression within a high-growth organisation
Collaborative and supportive team environment
Competitive benefits packageGet in touch with Kylie at (url removed)
or call (phone number removed) to find out more