THIS IS AN ENTRY LEVEL POSITION INTENDED FOR A RECENT SCHOOL OR COLLEGE LEAVER LOOKING TO START IN THE WORLD OF WORK. \n\n\uD83D\uDD38Have you recently left school?\n\n\uD83D\uDD38Are you interested in providing quality customer service in an administrative role?\n\n\uD83D\uDD38Do you want to earn money while you learn on the job and work towards a Business and Administration SVQ?\n\nA busy medical practice based in Pollok is looking to appoint an enthusiastic, friendly and motivated Modern Apprentice in a Medical Administrator role.\n\nYOU MUST BE ABLE TO TRAVEL RELIABLY TO POLLOK TO BE CONSIDERED FOR THIS ROLE.\n\nPlease note that this position is for an initial 14 month contract with the potential for a permanent role for the right candidate. During this time, you will be fully trained and supported through a Level 6 Business and Administration SVQ.\n\nResponsibilities include:\n\uD83D\uDD39Processing requests for appointments and prescription requests\n\uD83D\uDD39Answering incoming phone calls, transferring calls or dealing with the callers request appropriately by delivering quality customer service\n\uD83D\uDD39Effectively signposting patients to the appropriate healthcare professional depending on the presenting condition\n\uD83D\uDD39Initiating contact with and responding to, requests from patients, team members and external agencies\n\uD83D\uDD39Administration of patient records\n\uD83D\uDD39Working as part of a busy and supportive team\n\uD83D\uDD39Inputting data into the patientâs healthcare records as necessary\n\uD83D\uDD39Managing all queries as necessary in an efficient manner\n\uD83D\uDD39Carrying out system searches as requested\n\uD83D\uDD39Maintaining a clean, tidy, effective working area at all times\n\uD83D\uDD39Supporting all clinical staff with general tasks as requested\n\uD83D\uDD39Monitoring of stationery supplies\n\uD83D\uDD39Contribute ideas and suggestions to the smooth running of the reception and administrative functions\n \uD83D\uDD38Along with the duties in your role, you will undertake a Level 6 SVQ in Business and Administration and will be supported throughout.\n\n\uD83D\uDD38You will have the opportunity to learn about different aspects of a medical administrator role and about the importance of confidentiality.\n\n\uD83D\uDD38You will learn how to communicate with team members, patients and external partners to provide a high level of customer service.\n The most important thing is that you are enthusiastic, motivated and willing to learn.\n\n\uD83D\uDD39National 5 English is required\n\uD83D\uDD39Previous customer service experience is required\n\uD83D\uDD39National 5 Mathematics and Business/ Administration- desirable but not essential\n\uD83D\uDD39Good communication and interpersonal skills are crucial\n\uD83D\uDD39You should be willing to learn and work hard\n\uD83D\uDD39Ability to work well as part of a team and learn from others\n\uD83D\uDD39Be able to use your initiative to work towards common values and goals of providing the best care for patients\n\uD83D\uDD39Time management is crucial- you will be part of a busy GP Practice team and will have to manage your time between your duties and working towards your work-based qualification\n\uD83D\uDD39Ability to maintain confidentiality when working with sensitive information\n\n\nIf you think you are up for the challenge of working in a busy GP Practice as a Modern Apprentice, we would love to hear from you!\n