UK & Ireland Sales Support Administrator
Contract: 12 month Fixed Term Contract (maternity cover)
Salary: £28,700 per annum
Location: Office based, Southampton
Hours: 40 hours per week, Monday - Friday, 8:30am - 17:30pm
Start Date: August 2026
Excellent Benefits
Purpose of the job
Provide the UK & Ireland Sales Department with administration support and general sales administration to assist with the smooth running of customer Accounts.
Key Duties & Responsibilities
* Processing debit notes, data entry using oracle, verifying calculations and backup prior to final approvals.
* Supporting the Admin and Finance Teams, liaising with account managers to ensure all chargebacks are processed and queries resolved.
* Uploading agreement forms to oracle using bulk upload
* Daily management of multiple outlook mailboxes ensuring all enquiries are assigned to the correct administrator for processing.
* Returns (RMA) data processing, completing pricing checks.
* Processing new customer account forms using Docusign.
* Maintenance of all administration trackers.
* Preparing sales out data for Finance Team on a weekly basis.
* Purchase Orders – processing purchase requests for sales, marketing and eCommerce teams
* Product set up sheets, completing data and sharing within the agreed time scales.
* Taking minutes at weekly sales trade meeting and other sales meetings as required.
* Issuing discount codes on request as per the business approval matrix
* NDA’s & Contracts – processing in Docusign for signature and retrieving documents from DocuWare on request.
* Ensuring all sales enquiries are forwarded to the relevant Account Manager to follow up.
* Supporting and advising Account Managers on administration processes to ensure we are working within SOX and GDPR
* Providing administration cover as and when required.
* Providing additional administration support to the account managers as required.
* All other administration duties requested by manager.
* Attend industry tradeshows, meetings and other events as required
Education & Experience
* Previous experience in a sales-related environment desirable but not essential as training will be given
* Superior attention to detail and high level of accuracy
* Ability to prioritise and handle multiple tasks in a busy environment
* Demonstrate confidence and patience in dealing with customers.
* Administration Experience, including data inputting
* Intermediate /Advanced excel (including vlookup)
* Sales Admin Support experience
* Oracle or other relevant system experience.
* Team player
* Excellent verbal and written communication skills
* Microsoft word /Outlook / TEAMS