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Assistant local housing manager

Bracknell
Housing 21
Housing manager
£18,352 a year
Posted: 15 June
The role
25 hours per week | Friday required, other days flexible

Looking for a rewarding career where you can make a genuine difference every day?

You don't need previous housing experience to join us.

We're looking for people with great people skills, a positive attitude, and a passion for helping others. Whether you've worked in customer service, retail, hospitality, care, administration, education, community services, or another people-focused role, your experience could be exactly what we're looking for.

This is a fantastic opportunity to start or develop a career in housing and retirement living while making a real impact on the lives of older people.

What you'll be doing

As an Assistant Local Housing Manager, you'll play a key role in creating a welcoming, safe and supportive environment for our residents.

Working alongside the Local Housing Manager, you'll help residents live independently in their own homes, build positive relationships within the community, and support the smooth running of the scheme.

No two days are the same. You could be:

* Supporting residents with day-to-day enquiries

* Building positive relationships and providing reassurance and guidance

* Helping residents access services and support when needed

* Promoting resident wellbeing and independence

* Assisting with community activities and resident engagement

* Helping ensure the building remains safe, secure and well managed

* Working with residents to resolve issues and create positive outcomes

* Supporting the Local Housing Manager with the day-to-day operation of the scheme

What we're really looking for

We're more interested in your skills and potential than your job title.

You might be a great fit if you:

* Enjoy working with people and building relationships

* Are a good listener and communicator

* Stay calm and organised when managing different priorities

* Have a positive, can-do attitude

* Are confident using basic IT systems

* Can work independently and as part of a team

* Care about delivering excellent customer service

* Want a role where you can make a meaningful difference
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