Your new company We're looking for a friendly, proactive Independent Living Advisor to support older residents to live comfortably, safely, and independently in their homes. You'll be the first point of contact on site - offering reassurance, practical support, and excellent customer service. From helping residents settle in, to keeping the building safe and well‑managed, you'll play a key part in creating a positive living environment. This is a great opportunity for someone with strong people skills who enjoys a varied, meaningful role. Your new role Support residents as they move in and get settled Carry out regular site and safety checks across the building Respond to tenancy‑related queries and escalate issues where needed Monitor contractors and ensure work is completed to standard Keep accurate records and update systems promptly Work closely with colleagues to resolve issues quickly and professionally Provide a calm, approachable presence for residents each day What you'll need to succeed Experience working with older people A commitment to Equality and Diversity Ability to adapt communication style to different needs General administrative and numeracy skills Able to work independently and as part of a small team Clear spoken and written communication Confident using Microsoft Office What you'll get in return A rewarding role where you can make a real difference to residents' daily lives Support from a welcoming team who value collaboration and good communication A consistent part‑time schedule across Monday to Friday Valuable experience within the housing and support sector Weekly pay and dedicated support throughout your assignment The opportunity to develop your skills in customer service, safeguarding, and housing management What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk