An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!
Overview
To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC.
Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines.
You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required.
You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable.
In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS’s bid management processes, artefacts and best practices across all regions.
Responsibilities
Responsibilities:
1. Support the Sales Operations Manager to manage the bid management and associated artefacts
2. Imbed the structured thinking principles into all lines of business, i.e. become our “SCQA
3. Champion”
4. Acting as a point of contact and overall coordinator for the deal team
5. Scheduling and planning internal activities to meet client and internal milestones (including
6. developing and maintaining the work plan)
7. Providing guidance to deal teams around our predefined processes and artefacts
8. Owning/ Managing the development of key client deliverables
9. Ensuring TNS’ quality standards are met
10. Developing and implementing robust bid management reporting structure
11. Conducting, managing and coordinating appropriate stakeholder meetings and forums.
12. Add to the professional image of TNS towards our new and existing customers
13. Apply structured working methods
14. Prepare concise and clear documentation
15. Develop a bid management knowledge repository
16. Ensure deliverables are finalized on time and of high quality
17. Pro-actively report on deliverable status and progress
18. Consult peers and colleagues where needed to guarantee a high-quality product
19. Be a driver within the blended team to get things done, both professionally as socially
20. Ad hoc tasks as required
Measures of Success:
21. Retention and growth of TNS’ business
22. Development and progression of bid management capability
23. Performance against timelines and deliverables
24. Client feedback to responses
25. Process improvement
26. Appropriate level of issues management and escalation
27. Provision of timeline reporting and progress updates
Qualifications
Experience:
28. Minimum of 5+ years’ experience in a similar role, in example pre-sales, sales operations support, bid management.
29. Solid background in sales environment and dealing with sales representatives
30. Advanced communication and grammatical skills
31. Advanced MS Power Point, Excel and Word skills
32. Strong time management & organizational skills
33. Methodical and self-motivated, problems solving
34. Attention to detail with the ability to work in a pressurised environment
35. Experience of problem solving or identifying solutions for client needs
36. Excellent organisational skills
37. Highly developed inter-personal skills
38. Strong influencer skills
39. A “driver”, that makes things happen
Qualifications:
40. Bachelors Degree preferred
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.