Overview
Location: Horsham, West Sussex, United Kingdom
Hours: 40 per week
Salary: £27k-£30k DOE
Join Global 4 as a Sales Administrator in Horsham. This role offers an opportunity to build a career in a dynamic, tech-enabled managed services environment.
What you’ll be doing
* Liaise with all internal departments to ensure client experience is as smooth as possible
* Work closely alongside existing Sales Administration to ensure harmonious completion of tasks
* Confirm and process all new orders with the sales team and Projects team
* Raise and monitor tickets for sales teams, including management of departing customers
* Monitor and log customer fault tickets – liaising with sales team and service desk
* Quality check documentation for new orders and ensure CRM detail is complete and accurate
* Manage reporting as required, including deal progression
* Manage relevant departmental inboxes and assign tasks as needed
* Answer calls for the Sales department and route as appropriate
* Diary management and scheduling of internal meetings
* Raise purchase orders and coordinate subsequent actions to conclusion
* Support amendments to quotations post-survey and reissue of paperwork for re-signoff
* Maintain and update customer database and sales records
* Support onboarding of new clients and ensure smooth handover to account management
* Handle general office duties related to the sales function as needed
* Any other duties as/where required
What we need from you
* Exceptional organisational skills, including workload prioritisation
* Strong interpersonal skills and ability to integrate into a team
* Excellent communication and listening skills
* Strong IT skills including Word, Excel, PowerPoint, and Outlook
* Ability to multi-task and work in a fast-paced environment
* Strong attention to detail
* Excellent numerical skills
About Global 4
We love tech and offer a range of services to support businesses across the UK. Our vision is to solve our clients’ technology challenges by advising and implementing the right solution with best-in-class service. We support a wide range of solutions, from cloud telephony and IT services to CCTV & security, data connectivity, and mobiles, as well as energy. We are backed by ISO 9001, 14001 and 27001 accreditations and a near-5-star Trustpilot rating.
Benefits
* 50% off broadband, completely free after two years
* 25 days holiday plus bank holidays
* 5 additional days leave granted based on length of service
* Kudos Employee Recognition Scheme – including days out
* Buy & Sell holiday allowance
* Death in service benefit
* Pension scheme
* Complimentary fruit, tea and coffee in Horsham office
* Friday drinks fridge
* £1,000 Refer A Friend Scheme
* Paid charity leave
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