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Aftersales advisor

Swindon
Aligra Personnel
Aftersales advisor
Posted: 19h ago
Offer description

We are searching for a Parts Advisor to join a growing team at a reputable gardening company based in Swindon

This role will start following successful interview.

Key Responsibilities:

* Assist customers over the phone, and online with parts inquiries.

* Identify and recommend the correct parts based on customer needs.

* Provide technical support and troubleshooting assistance.

* Upsell additional products and services when appropriate.

* Handle customer complaints and returns professionally.

* Process sales transactions using our premier stock system.

* Prepare invoices, quotes, and purchase orders.

Requirements:

* Experience in lawnmower, garden machinery, or automotive parts sales (preferred).

* Excellent communication and customer service skills.

* Ability to use parts lookup software and online catalogues.

* Basic computer skills (MS Office).

* Strong attention to detail and problem-solving skills.

Pay and Hours

· Monday to Friday 08:00-17:30

· Paid at £12.21 per hour

For the successful candidate in this field, there are progression opportunities within the department. This role will suit candidates looking for a new career path with previous experience in customer service/parts advising.

If you are interested in finding out more, apply today or call (phone number removed).

Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors.

INDSWI

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