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Credit controller administrator

Touchstone
Credit controller
Posted: 13 August
Offer description

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Credit Controller Administrator, Somerset

Client:

Location: Somerset, United Kingdom

Job Category: Other

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EU work permit required: Yes


Job Reference:

4499f827ca83


Job Views:

7


Posted:

12.08.2025


Expiry Date:

26.09.2025


Job Description:

At Places for People, we hire People, not numbers! We are interested in hiring someone who embodies our People Promises: doing the right thing, being enthusiastic and motivated to grow, believing in community spirit, showing respect, and enjoying their work. As the UK's leading Social Enterprise, we are dedicated to creating inclusive and thriving communities for our customers and employees.

About the team

Touchstone operates in a competitive environment, requiring optimal use of resources to maintain both financial and social returns. This role involves overseeing credit control administration within the portfolio, ensuring high service levels to internal and external clients. Our goal is to achieve excellent financial and operational performance, sharing information across departments to provide effective, high-quality service.

Role details

We are recruiting a Credit Control Administrator on a 1-year fixed-term contract. The role is key to maximizing rental collections across client portfolios, ensuring SLAs and contractual requirements are met efficiently. Working hours are Monday to Thursday, 9am - 5.30pm, and Friday 9am - 5pm. After training, hybrid/remote work is available.

Candidate profile

You will ensure maximum rental income collection, working closely with Property Managers and Administrators to maintain high performance. You will collaborate with the Housing Benefits Department regarding housing benefits. Developing knowledge of procedures, compliance, legislation, and contracts is expected. A basic DBS check is mandatory for this position.

Experience & Skills

* Experience in administration roles; experience in Credit Control is preferred but not essential.
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