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Job Title: Account Director
Location: Birmingham HQ (Hybrid)
Salary: £45,000 - £55,000 Per Annum (DOE)
Full-Time, Permanent
30 days annual leave + 3 days over Christmas + 2 wellbeing days
Job Description
Are you a strategic thinker with a flair for client relationship building and a passion for social-first campaigns? We are looking for an experienced Account Director to lead a portfolio of high-profile client accounts. In this key leadership role, you’ll guide and mentor a talented team, drive client strategy, ensure project excellence, and play a vital part in the agency’s growth. If you’re confident leading pitches, overseeing complex campaigns, and managing senior stakeholder relationships with ease – this could be your next big move.
What You’ll Be Doing:
1. Own and lead a portfolio of key client accounts, delivering strong strategic direction and fostering long-term partnerships.
2. Provide day-to-day leadership to a team of Account Managers and Executives, ensuring delivery of high-quality, profitable work.
3. Act as a main point of contact for clients, offering commercial insight and marketing strategy support.
4. Oversee project delivery – from brief through to execution – on campaigns ranging from £40k+ shoots to multi-channel content strategies.
5. Lead client meetings, strategy sessions, and creative reviews, contributing your industry knowledge and expertise.
6. Support new business efforts – pitch confidently, grow existing accounts, and identify new opportunities.
7. Monitor account profitability, resource planning, and team capacity, ensuring operational efficiency.
8. Stay on top of industry and social trends, sharing insights and thought leadership internally and externally.
What We’re Looking For:
1. 6+ years' experience in an agency or in-house environment (social-first or digital media a strong advantage).
2. Proven ability to lead accounts strategically and commercially, with a track record of growth.
3. A confident communicator and relationship builder, with excellent written and verbal skills.
4. Leadership experience managing, mentoring, and developing high-performing teams.
5. A proactive, solutions-focused mindset.
6. Commercially savvy – experienced in budgeting, quoting, and driving profitability across accounts.
7. A collaborative team player who thrives in fast-paced, creative environments.
If you feel you have the experience and passion for this role please click ‘APPLY’ with your up-to-date CV or email your CV to us.
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