Customer Service Coordinator
Fixed Term Contract until February 2027
Yolk Recruitment is working with a well-established construction materials business in Treforest to help them find a Customer Service Coorindator. You'll be joining a small, friendly team in a busy setting, supporting customers with their orders and day-to-day enquiries.
What you'll be doing:
1. Managing customer orders and enquiries by phone and email
2. Giving clear, timely responses to questions and complaints
3. Keeping track of orders from start to finish
4. Organising and rearranging deliveries to make the best use of the haulage fleet
5. Updating records and paperwork accurately
6. Working closely with the commercial, production, and haulage teams
What we're looking for:
7. Previous customer service experience
8. Previous experience in distribution planning, transport coordination, or logistics operations
9. Confident IT skills.
10. Strong communication abilities
11. A proactive approach and interest in learning about the wider business
12. Someone who enjoys working as part of a small team
What you'll receive:
13. Salary up to £27,500
14. Monday to Friday hours, working in the office full time.
15. Company pension
16. Life assurance
17. Supportive team environment
18. Full training and development
19. Free onsite parking