Careers At Michigan Educational Credit Union
Current job opportunities are posted here as they become available.
Member Services Representative/Loan Assistant
Job Title: Member Services Representative/Loan Assistant
Reports To: Branch Manager
Department: Loans
Summary: Responsible for assisting members with a variety of Credit Union products and services as well as providing administrative and clerical support to the Loan Processing Department by performing the following duties:
Duties and Responsibilities include the following. Other duties may be assigned.
* Opening/closing and maintaining credit union accounts
* Open and maintain Individual Retirement Accounts
* Assist members with a variety of Credit Union services and products
* Assist members with legal accounts
* Answer member inquiries via phone, email, and other online services
* Process wire transfers, stop payments, travel notices, address changes check orders, etc.
* Performs other related duties as assigned
* Provides administrative and clerical support in a professional and efficient manner.
* Communicates effectively with related parties via telephone in absence of the Loan Officer.
* Establishes and maintains a filing system pertinent to supporting the department.
* Prepares and sends out loan packages as requested.
* Generates interest rate sheets in computer system and updates as needed.
* Retrieves appropriate paperwork and information within the agency as directed.
Skills:
* Oral Communication Skills
* Reading Skills
* Customer Service
* Diplomacy
* Filing
* Organization
* Project Management
* Time Management
* Computer Literacy
* Keyboard Skills
Education/Experience:
High School Diploma or Equivalent.
Pay:
Starting at $17.95 an hour, negotiable based on experience.
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
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