Overview
Optical Assistant to join our team.
Successful candidates will be confident and proactive.
The ideal candidate will play a crucial role in supporting the daily operations of our optical practice, ensuring that patients receive exceptional service and that sales targets are met.
Both FT & PT positions available.
For those to whom it applies, conversion into an OA / Pre-Reg position will be considered.
Who should apply?
* People who are well-presented and energised by working in a lively retail environment, greeting and engaging with customers and members of the public
* Comfortable learning new skills quickly (training provided) and following in store processes efficiently and accurately to ensure smooth operation of the store
* Contributing to the stores success by being proactive, enthusiastic, results driven and hitting daily sales targets
* Previous experience working in an optometry or optical setting is beneficial but not required
What will you be doing?
* Training will be provided
* Providing exceptional customer service to all patients
* Canvassing new patients to aid growth of new store
* Understand and implement NHS eye examination and spectacle eligibility
* Prepare examination rooms and equipment each morning for patient visits
* Ensure premises and clean and tidy at the end of each day
* Perform preliminary tests on patients (autorefraction, intraocular pressures, visual field tests)
* Assist with frame selection for all patients, dispensing spectacle lenses (single vision, bifocals, varifocals) and spectacle collections
* Reiterate optometrist recommendations for various spectacle coatings and lens options to patients, including the benefits of each.
* Be able to resolve any patient queries or issues efficiently according to store protocols
* Maintain inventory of optical supplies and order new materials as needed
* Ensure customers are informed when their spectacles are ready to collect
* Adjust and repair spectacles where possible
Job Types: Full-time, Permanent
Pay: £12.21 per hour
Benefits:
* Employee discount
Work Location: In person