Engineer
Location: Remote
38.5 hours per week, three days 7.5 hours, two days 8 hours
Salary £36,000-£39,000 (DOE)
29 days annual leave, including statutory bank holidays
Additional birthday holiday
Holiday Purchase Scheme (on completion of probation period)
Employee Benefits Scheme, including confidential counselling and 24/7 GP
Company events and functions
Free food days
Free parking
Close to shops and amenities
Purpose
To act as a technical vehicle construction and repair expert.
To provide assistance and support and develop the skills, knowledge and experience of Vizion office team so they become more efficient and effective.
To carry out image-based desk top inspections and provide authority to independent and vehicle manufacturer repairers to agreed tolerance levels.
To review cases of complaints involving technical vehicle construction and repair issues and provide guidance and recommendation on the best course of action.
To conduct regular sample audit of the repair network based on Vizion's Repairer Audit Policy in relation to correct claim circumstances, method, and cost of repair.
Role Profile
Improve knowledge of colleagues.
Share knowledge and best practice.
Desk based image assessment inspections.
Technical complaint management.
Resolution of escalated technical cases.
Repair network audit and recommendation.
Continual improvement of all measures.
Develop solid and productive working relations.
Competent knowledge of Vizion working practice.
Work co-operatively and collaboratively.
Implement new initiatives.
Eliminate waste, mistakes, and errors.
Build quality into systems of working.
Minimise total cost by limiting variation.
Promote quality and pride in workmanship.
Ensure all records are maintained.
Implement and promote Vizion values.
Application of regulations, esp. DPA.
Person Specification
IMI VDA - AQP accredited or working towards.
A member (or working towards) Institute of Automotive Engineer Assessors.
Insurance principles.
Ability to accurately audit.
Up to date industry and market awareness.
Proficient in Microsoft Products (Word, Excel, PowerPoint).
Articulate clear speech.
Knowledge or have used Audatex, HPI, Glass and CAP products.
Good organisation and time management.
Ability to present data with meaning.
Ability to present to large groups.
Experienced, aware and compassionate.
Autoflow Products.
To apply, please email your CV and covering letter to recruitment@vizionnetwork.co.uk
Closing date for applications is Friday 28th February 2025 at 5pm.
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