Overview
Working Hours: Monday - Friday, with flexibility to work occasional weekends during peak summer season.
We are working with a dynamic and popular leisure business to recruit a Business Support Manager who will play a pivotal role in supporting and streamlining day-to-day operations across the organisation. This is a fantastic opportunity for a hands-on, solutions-focused individual who thrives in a fast-paced, people-centric environment.
Responsibilities
* Office and Operations Management: Oversee the day-to-day management of the office, ensuring a productive and positive working environment.
* Liaise with internal teams to support operational needs and coordinate office logistics.
* Support senior leadership with reporting, process improvement and general business administration.
* HR and Recruitment: Coordinate HR administration including onboarding, employee records, and absence management.
* Support line managers with recruitment campaigns: drafting job descriptions, liaising with agencies, and scheduling interviews.
* Maintain HR policies and ensure compliance with employment legislation.
* Health and Safety: Maintain and implement health and safety protocols across all business sites.
* Ensure training records and documentation are up to date.
* Conduct regular checks and work with site managers to address any concerns.
* General Administration: Lead administrative processes including document control, database management, and supplier relationships.
* Support financial administration (e.g. PO tracking, invoice processing, petty cash).
What We’re Looking For
* Proven experience in a similar Business Support, Office Manager or Admin role, ideally within a multi-site or leisure/hospitality environment.
* Strong HR administration and recruitment experience.
* Sound knowledge of Health and Safety compliance.
* Excellent organisational and multitasking skills.
* Confident communicator who can work with all levels of the business.
* Flexible, solutions-oriented, and comfortable with occasional weekend work during busy periods.
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