Overview
This role as a Receptionist at Avery Healthcare in Marlborough offers the opportunity to provide professional, high-quality customer service as the first point of contact within the home, as well as a range of administrative services. The successful candidate will be part of a caring, supportive, and empowering team that is committed to creating meaningful lives together for residents and employees alike.
Job responsibilities
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
* Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
* Support with social media posting and managing and support with show arounds.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
* Have excellent communication skills both verbal and written.
* Be confident in using computers.
* Have a positive, friendly, and welcoming attitude.
* Have previous exposure to problem-solving and client complaints.
About Avery
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes; we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Details
Date posted: 29 September 2025
Pay scheme: Other
Salary: £12.80 a year
Contract: Permanent
Working pattern: Full-time
Reference number: 1391405237
Job locations: Avery Healthcare, Marlborough, SN8 1JR
Requirements and notices
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
* This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Notes: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Avery Healthcare Group Ltd.
Address: Avery Healthcare, Marlborough, SN8 1JR
Employer's website: https://www.averyhealthcare.co.uk/
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