Job Description
A Lead Infrastructure Engineer within the Proxy Service Delivery team will have the following responsibilities:
Job Responsibilities:
1. Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management.
2. Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards.
3. Provide advanced troubleshooting and support for Proxy issues.
4. Collaborate with other IT & business teams to align proxy solutions with organizational goals.
5. Contribute to change management process improvement by building standardized change implementation templates.
6. Provide technical guidance and mentorship to team members.
Required Qualifications, Capabilities and Skills:
1. 7+ years of hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC).
2. Experience with other SaaS based Secure Gateway vendor e.g. Zscaler, Netskope etc.
3. Ability to build, test and deploy proxy-based security solutions.
4. Good understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigation.
5. Good understanding of REST API and container-based deployment models.
6. Understanding of version and revision control practices and procedures.
7. Proficient in use of SEIM tools for investigation purposes.
8. Scripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playbooks.
9. Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls.
Soft Skills:
1. Self-Starter who can take initiative and has the ability to work independently and collaboratively.
2. Organized and able to follow JPMC processes designed to minimize risk to the environment.
3. Must have strong communication skills - both written and verbal.
4. Strong critical thinking and problem-solving skills.
5. Strong work ethic with a results-oriented mindset.
6. Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end-to-end project delivery.
7. Demonstrated leadership and collaboration skills in a large enterprise environment.
8. Flexible to work off hours and weekends in 24x7 on-call rotation.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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