About the Role
We are seeking an experienced and motivated Service Manager to lead our domiciliary care and supported living services. You will be responsible for delivering high-quality, person-centred care while ensuring full compliance with CQC regulations.
Please ensure you read the below overview and requirements for this employment opportunity completely.
This is a hands-on role where you will manage day-to-day operations, support and develop staff, oversee care planning and risk assessments, and maintain strong relationships with service users, families, and local authorities.
Key Responsibilities
* Lead and manage domiciliary care and supported living services
* Ensure care plans and risk assessments are accurate and up to date
* Maintain compliance with CQC standards and company policies
* Supervise, support, and develop staff teams
* Conduct audits and implement quality improvements
* Manage Rotas and contribute to service efficiency
* Liaise with external professionals and attend reviews
* Respond to safeguarding concerns appropriately
Requirements
* Experience in domiciliary care and/or supported living
* Strong knowledge of CQC regulations
* Experience managing or supervising care staff
* Excellent communication and organisational skills
* Confident using IT systems
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* Flexible, proactive, and able to work under pressure
Desirable
* NVQ Level 3 in Health & Social Care (or willingness to work towards)
* Experience with audits, compliance, and on-call duties
Why Join Us
* Supportive and professional working environment
* Ongoing training and career development
* Opportunity to lead and shape high-quality care services