Support Worker — Earn £12.60 per hour (£24,638 per annum). Permanent, Full Time (37.5 hpw). Newcastle Upon Tyne.
Home, a place where you belong.
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
What’s in it for you?
* 34 days leave (including bank holidays and a “me day”)
* Paid time off for volunteering
* Matching pension contributions (up to 7%) with life assurance of 3× Basic Salary
* Save up to £1,140 yearly with our health cash plan, covering dental, optical, and therapies
* Career path with development and an excellent training package
* Excellent benefits and rewards including supermarket discounts and travel expenses
Typical day as our Support Worker
* Support customers with daily living tasks to build independence and achieve goals.
* Work with customers in Section 117 aftercare, mental health supported accommodation.
* Help with meals, shopping, budgeting, tenancy, and moving towards independence.
* Complete risk assessments, support planning, goal setting, and reviews.
* Time for chats and teamwork — no rushing between customers.
* Service is not CQC-regulated; we encourage and prompt personal care where needed.
You bring
* Passionate about supporting customers to live their best life.
* Experience caring for others (through work, family, or personal life).
* Able to work independently, stay calm under pressure, and remain resilient.
* Flexible, person-centred approach, recognising every customer is unique.
Job details
* Occasionally our customers’ needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate.
* Rota-based working pattern within a 24‑hour service, working a share of weekends and sleep‑ins.
* Lone working with regular team training and meetings.
* Confident using technology for plans, training, and collaboration.
* You’ll need an Enhanced DBS check done and we pay for that.
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.
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