Our client is recruiting for a Estate Manager to lead the team at a Residential site in Westminster.
Main duties:
* Daily internal and external inspections of the development.
* Setting the service charge budget.
* Dealing with section 20's.
* Managing and supervising the onsite staff, training new staff.
* Monitoring existing estate service contracts for value and quality.
* Dealing with all correspondence from residents & clients appropriately.
* Building and maintaining working relationships with the leaseholders, developer and managing agent and attending regular meetings as appropriate.
* Monitoring, reviewing, and managing charge expenditures and controlling costs.
* Ensuring all Health & Safety obligations and Duty of Care are met effectively.
Requirements:
1. Level 2 TPI minimum.
2. Demonstrable experience of managing people/teams and delivering an exceptional customer service.
3. Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customers and client with a resolution focused mentality, creative in your approach.
4. Able to work with autonomy and as part of a wider team.
5. Efficient in maintaining administration and record keeping electronically.
6. Demonstrable ability dealing with problems and challenges effectively.
7. Comp...