Job Overview
We are seeking a dedicated and detail-oriented individual for the position of CW8. This role involves engaging in data entry tasks, providing excellent communication with clients, and supporting sales through upselling techniques. The ideal candidate will possess strong language skills, be organised, and demonstrate exceptional phone etiquette. This paid position offers an excellent opportunity to develop professional skills within a dynamic environment.
Responsibilities
* Perform accurate data entry to maintain up-to-date records and databases
* Communicate effectively with clients and team members via phone and email
* Utilise multilingual abilities, particularly in Spanish and English, to assist diverse customer needs
* Demonstrate excellent phone etiquette, ensuring professional and courteous interactions at all times
* Analyse customer information to identify opportunities for upselling products or services
* Support the sales team by providing relevant information and follow-up on leads
* Maintain organised documentation of customer interactions and transactions
* Contribute to team efforts by sharing insights and assisting with administrative tasks as required
Experience
* Previous experience in data entry or administrative roles is preferred but not essential
* Bilingual proficiency in Spanish and English is highly desirable
* Strong communication skills, both verbal and written, are essential
* Familiarity with analysis tools or techniques to interpret customer data will be advantageous
* Experience in upselling or sales support roles will be considered a plus
* Ability to work efficiently in a fast-paced environment while maintaining attention to detail
This role is ideal for motivated individuals seeking to enhance their organisational and communication skills within a supportive team environment.
Job Types: Full-time, Part-time, Permanent
Pay: £20,000.00-£60,000.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
Work Location: In person