Senior Logistics Coordinator
Location: Coventry (CV3) - Hybrid working – 3 days office / 2 days home
Hours: Full-time – 40 hours per week (Monday to Friday)
Contract - Permanent
About the Role
We are looking for a Senior Logistics Coordinator to join our client's dynamic and fast-paced EU Logistics team based in Coventry. This is an exciting opportunity to take ownership of bookings with their Netherlands-based 3PL partner while supporting the wider coordination team to ensure seamless stock transition across EMEA.
Reporting to the Manager, EU Operations, you will play a key role in overseeing inbound and outbound shipments, supporting team development, and maintaining high service standards across the supply chain.
Benefits:
* 25 days holiday, plus UK bank holidays (Finance Admin) - 33 days, including bank holidays (Logistics roles)
* Working holiday - hybrid employees can work abroad 2 weeks per year (management approval required)
* Discretionary annual company bonus scheme
* Annual salary review and competitive salary
* Enhanced Company pension, employer 6% contribution
* Group Income Protection (up to 75% of salary for 5 years)
* Life Assurance (4x annual salary)
* Wellbeing support with Thrive and Zurich
* Medical Cash Plan
* Employee Assistance Programme (Vivup), 24 hour support and access to 6 free counselling sessions
* Perk box discounts
* staff discount, 50% of website purchases - we also have sample stock sales, where employees can purchase stock for up to 80% off and all funds raised go to a nominated charity
* Excellent site facilities, including free parking and fresh fruit
* Engagement and Inclusion activities throughout the year
* Virtual and Flexible Working (eligible roles only as discussed)
* Enhanced sick pay
* Enhanced compassionate leave
* Enhanced family leave
* Cycle to Work scheme
* Dell Advantage scheme
Key Responsibilities
* Liaise with Operations, Sales, Suppliers, Shipping Lines, Freight Forwarders and our Netherlands-based 3PL warehouse to ensure smooth stock transition to customers.
* Execute and oversee administration of inbound and outbound shipments across EMEA.
* Support and guide Logistics Coordinators, maintaining SOPs and assisting with training where required.
* Provide leadership in the absence of the Manager, EU Operations, including attending meetings and completing reporting tasks.
* Ensure all deliveries (internal and external) are completed on time.
* Manage imports, exports, shipment tracking, freight savings and invoice posting.
* Arrange transport for deliveries and transfers.
* Ensure all relevant shipping documentation is prepared and provided prior to dispatch.
* Investigate and resolve escalated dispatch queries.
* Maintain accurate filing systems and procure PODs (Proof of Delivery).
* Participate in continuous improvement projects within the department.
* Provide support to the UK logistics team when required.
What We’re Looking For
* Highly organised with a proactive, solutions-focused mindset.
* Strong attention to detail.
* High levels of initiative, energy, and commitment to delivering work to a high standard.
* Ability to work independently and collaboratively within a team environment.
* Excellent communication skills with strong English and Maths competency.
* Confident IT user with strong Microsoft Excel skills.
Desirable Experience
* 3PL / EU logistics experience
* OOCL Podium experience
* Microsoft D365 experience
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