Working Hours 45hrs per week Monday – Friday, Periodic Saturday overtime
Benefits 25 Days Holiday Allowance, Company Pension Scheme, Staff Discount on Vehicles and Servicing, Career Development
Location Harlow Preparation Centre
Closing Date 30/06/2026
Salary £31,691 + Bonus
Job Description
Preparation Centre Supervisor Vacancy in Harlow
This is a full-time permanent role, where you will be working 45 hours a week Mon-Fri.
Reporting to the Preparation Centre Manager, the Preparation Centre Supervisor is responsible for supporting the day-to day running of the Preparation Centre, co-ordinating the workshop and office team and ensuring that all vehicles are presented to the highest possible standard before reaching the customer. This position plays a key part in maintaining quality, safety, and customer satisfaction by thoroughly inspecting, preparing, and finishing vehicles in line with company and manufacturer standards.
Working closely with sales and service teams, the Preparation Centre Supervisor helps ensure vehicles are ready on time and meet all required specifications. This role requires a strong eye for detail, good technical knowledge, and a commitment to delivering consistent, high-quality results.
A fast paced and dynamic environment with a continued focus on reducing the time to market of used vehicles.
Key Responsibilities/Objectives:
Vehicle Preparation
* To help in the distribution and control of work to the Technicians, to maximise quality and overall efficiency.
* Helping drive vehicle preparation processes and efficiencies to achieve optimal speed to market.
* Assessing areas of cosmetic vehicle preparation.
* Communicating effectively with suppliers and internal Sales Management.
* Supporting management of the productive workshop activities.
* Securing arrangements with external providers in support of vehicle preparation.
Parts
* Source, price and order parts (inc tyres) in line with preparation requirements.
* Ensure the parts storage area is kept clean, tidy and safe to work in
Systems and Processes
* Effectively navigate the Keyloop POS module, including parts, labour and invoicing responsibilities.
* Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines.
* Maintain a clean and tidy work environment for the team.
* Ensure all documentation is completed accurately and promptly by yourself and the team.
Other
* Encourage a positive and competitive team mindset.
* Maintain a smart appearance at all times and conduct business with the highest level of integrity and professionalism.
* To observe all health and safety, and COSHH regulations at all times.
* To observe all company agreed policies in line with code of practice.
In order to be successful within the Preparation Centre Supervisor position, you should:
* Have a good level of Keyloop POS competence.
* A background in Parts would be advantageous.
* Maintain a high level of self-motivation.
* Comfortable in a pressurised logistical environment.
* Be able to analyse situations & provide spontaneous direction.
* Training will be provided.
* Driving Licence is essential.
Gates are an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, age, religion, disability or other characteristics. Our hiring decisions are made using an unbiased approach and we are committed to creating an inclusive environment for all employees and candidates to feel welcome.
Reasonable adjustments: All interviews assess the skills of the job itself and should not put you at a disadvantage of your disability/condition. If you require reasonable adjustment, please let us know so we can accommodate you. To do this, please include your reasonable adjustment requirements during the application stage or contact the person who offered you an interview. You do not have to disclose your condition when you are applying for a role with us. The Equality Act 2010 defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.
Some of the perks and benefits from working at Gates Ford.
Company pension scheme
Staff discount on vehicle sales and servicing
Introductory commission bonuses for vehicle sales and employee referrals
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Please note, in line with our Privacy Policy, your name and contact details will be kept on file for 6 months once you have submitted your application to us.During this time, we may contact you if a similar role arises which we believe may be of interest to you.
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Reg. Office: Gates Corner, Edinburgh Way, Harlow, Essex, CM20 2EG.
Registered in England. Company Reg. No. 245843
FCA Reg. No311218 | VAT Reg. No GB 246 1372 72
Frank G Gates Ltd is authorised and regulated by the Financial Conduct Authority, FRN 311218. We act as a credit broker and not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We only offer finance products from these providers: Ford Credit, Black Horse, Alphera, Santander, Creation Consumer Finance Ltd, ALD, Stellantis financial Solutions, CA Auto Finance Ltd and Close Brothers
Commission Disclosure
We will receive a commission from the panel of lenders we work with. This will either be a fixed fee or a fixed percentage of the amount you borrow. The lenders we work with could pay commission at different rates. The amount of commission we receive from a lender does not have an effect on the amount that you pay to the lender under your credit agreement.
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