Extra Recruitment are currently recruiting for Helpdesk Advisor for our clients based in Stafford. For this position you must be flexible and available to work any 5 out of 7 days on a rota basis. Helpdesk Advisor staff responsibilities: Answering calls from customers and drivers with queries about their deliveries. Answering calls from their own drivers about road closures or missing items or disputes. Speaking to customers and drivers regarding failed deliveries Updating addresses where needed Details: Location: Stafford Pay: £12.21 PH, weekly pay Schedule: Working 5 out of 7 days Weekday Schedule: 06:00am – 21:00pm Weekend Schedule: 06:00am – 18:00pm Helpdesk Advisor requirements: Call centre experience Customer service experience Good knowledge of Microsoft Basic computer skills Must be well spoken For more information, hit apply...