Elvet Recruitment have been appointed to recruit a Customer Liaison Manager for a national housing developer. With over 10 years of industry expertise across the UK, this company is one of the largest national strategic partners of Homes England making it an exciting time to join their growing team for their sites around the Teesside area. Reporting into the Customer Services Director, this role offers the opportunity to do the right thing for their customers and embrace a vision that builds communities and transforms lives. It is ideal for a motivated individual eager to thrive in a dynamic housing environment Main duties will include, but not limited to: * Working on allocated sites, ensuring homes are defect free before and after customers move into their new home. * Sites in the south of the region, including Teesside and North Yorkshire, with occasional travel to Hebburn. * Manage and continually improve the Customer Service experience for customers to maintain the 5-star builder and a leader in Customer Service in the homebuilding industry. * Carry out quality control inspections across dedicated sites, liaising with internal and external stakeholders to ensure completion of agreed defect rectification. * The Customer Liaison Manager will also record the results of the inspections and report back to stakeholders on outcomes, attending and chairing weekly sales and construction meetings, attending NHBC claim in...