Job Description Your future, as a Facilities Manager at mydentist The role is permanent and full-time Joining a growing and transforming Facilities & Property department The role will require you to work mainly from the Support Centre M26 1GG then monthly travel to sites Your future, with us Working at mydentist means you'll be part of the UK's leading dental network. Here, you'll be trusted to do your best work, balancing your career around your life. We're ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we're always there for one another. Your future, your benefits Competitive salary depending on experience Holidays rising to 30 days per year with service (plus bank holidays) Annual Support Centre bonus scheme Company car benefit/Car Allowance Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions Access to fantastic discounts at cinemas, major retail brands, restaurants, and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year Recognition schemes including Support Centre Heroes and service awards Your future, your role As a Facilities Manager you'll be: Ensure all reactive maintenance requests are triaged, assigned and completed within agreed operational SLA's, to include failed PPM actions Robust management of all escalations with ongoing root cause analysis to identify process improvements, to include site closures Regular practice visits to monitor service delivery on the ground Liaison with Contractor Performance Manager/ IFS Process & Systems Lead to drive continual improvement across the team Manage real time uplifts from contractors to ensure the right commercial repair/ replace decisions are made to optimise revenue delivery Line Management of Helpdesk Coordinators to include, but not limited to - Learning/ Training/ Development/ Succession planning/ Workday administration/ 1:1/s/ Performance Management etc. You will have experience: Relevant degree in Facilities Management or other industry specific qualifications is desirable Evidence of Continuous Professional Development in FM & Property Management Good hands-on working knowledge of Facilities processes and practices, gained through experience working in a Facilities function within a large property portfolio A demonstrable and thorough knowledge of all aspects of reactive and planned property and dental maintenance Enjoy being part of a team that's passionate about supporting our practices and ultimately helping the nation smile. Your future starts here Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with a caring and inclusive team that supports one another. Click to apply now! MYDSC