Overview
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team; you'll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.
What will you be doing?
As an engineer, you'll respond to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You'll make sure all jobs are completed on time and customers are explained the benefits and safe usage of their new smart meter. You'll complete installation and removal of smart meters (SMETS2) in customers' homes, performing around 5 jobs a day. There's an uncapped bonus for any extra jobs you complete. You'll travel around your area using a tablet to view your jobs for the day and have access to your schedule up to 2 weeks in advance. Continuous training will keep your skills up to date. 83% of our field management team have been promoted internally from technician. You can have longevity in your career with M Group Energy. Health and safety is at the heart of everything you do, and an onboarding journey will prepare you to be an ambassador for safety. Weekly meetings, catch‑ups and field managers provide support. Each day offers endless opportunities to shine.
What you'll bring
* Valid UK driving licence. You must have held your licence for 1 year and have less than 6 points.
* Do you have a CCN1, CMA1 or CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel? Are you experienced installing gas and electric smart meters? Have you had previous MOCOPA experience to a multi‑rate level?
* Bonus qualifications such as REGT1, 3‑phase. Ideally have been registered on the EUSR portal.
Our values & culture
We want to be an employer of choice and a great place to work, attracting diverse and talented people who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring people together who share a passion, creating an environment where everyone belongs. Our values shape our culture and how we work together.
Benefits
* Matched or contributory pension scheme
* Online GP service, 24 hours a day, 365 days a year
* Employee assistance programme
* My Rewards portal, access to thousands of retail discounts
* Life assurance
* Cycle to work, salary finance and give‑as‑you‑earn schemes
* Enhanced maternity, paternity leave and adoption leave
* Reward and recognition scheme
* £1,000 Safety Bonus per year, paid in 6‑month intervals
* £1,000 Attendance Bonus per year, paid in 6‑month intervals
* Uncapped productivity‑related bonus
* £1,000 added to your salary if you are 3‑phase and/or Medium‑Pressure qualified
* Regular overtime paid at time and a half and double time on Sundays
* 87% of our field managers have been promoted from DF engineers
* Company van/vehicle and fuel card for business use
* Discretionary bonus scheme
* Recommend a friend – get rewarded for introducing people to us
* Standby / Overtime / Call‑out
* 22 days plus bank holiday, rising to 25 days with service
Additional Information
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to third‑party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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